

Solve your claims challenges
with our team of experts
Specializing In
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Medicaid Eligibility
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Medically Needy
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eQHealth Authorizations
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Claims Resolution
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Denials Management
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All Payers
WHY
US
SIMPLE
non-intrusive policy
We are able to do this remotely with the level of expertise that our claims specialist each have.
EFFECTIVE
90% success rate
Our claims resolutions specialists take pride in timely, meticulous follow through of claims.
QUALITY
unmatched expertise
Our staff is dedicated to providing hospitals with excellent service.

Our Services
Outstanding account receivables have grown tremendously. Often resulting in Bad Debt write off’s. ARS’s goal is to reduce aged receivables and increase revenue. ARS is experienced in working complex claims that may require investigation to include home visits to patients or field visits to SSA, DCF, or any other institutions required to resolve unpaid claims.
Our services:
Provide claims denial and follow up resolution for all payer types
This service includes working with patients, family members as authorized by patient, Payers, Physicians and employers in order to resolve claim denial issues. ARS will make visits to homes, insurance carriers, the state of Florida Medicaid office and SSA as needed in order to provide information needed to update files to allow hospital to receive payment for medical services provided.
Provide Medicaid eligibility services
ARS effectively provides Medicaid eligibility services though an automated process to identify potential Medicaid, then focus on these identified accounts to pursue Medicaid coverage. This will be accomplished through a process between ARS experienced eligibility staff and the state of Florida as a trading partner and with a dedicated DCF caseworker hired to assist with the eligibility process. This service is offered as secondary placement or primary as needed.
Provide authorization for treatment services
ARS assists hospital with obtaining Medical authorization for treatment for all payers. We have a team of RN’s who provide this service remotely or on site as needed.
Provide provider enrollment services as requested
This service includes obtaining the initial Medicaid provider number for all referred physicians, monitoring and renewing the provider number as mandated every three (3) years and providing any updates or information from the state that is beneficial to all providers.
ARS works with our respective clients to develop procedures with client staff that is convenient and seamless from referral, follow up, to resolution. Our interaction with hospital staff is limited and non-intrusive. We work the accounts remotely and communicate all information needed to rebill claim by documenting notes into the hospital system and submitting pertinent information via a spread sheet.
Our fee’s for collectable claims are contingency based, therefore risk free. We offer flat rates to add a Medicare secondary payer (MSP) to CWF as needed, as well as COB updates with no payment received.
ARS specializes in claims resolution for all payers including Medicare, Medicaid, HMO’s, commercial payers, workers comp, and automobile. Collectively ARS’s team has greater than 130 years experience in medical Claims resolution.

1
Relationships are key.
We believe great relationship are crucial to our business. Building relationships with all parties involved significantly increases our ability to manage accounts more effectively and with greater efficiently. By leveraging these relationships, our partner hospitals will be able to realize maximum reimbursement on medical claims.
2
We are effective communicators.
We believe in an open line of communication. Once this is established with the patient, respective payors and clients, resolving the claim is accomplished. Effective communication has a positive impact on timely payment to the hospital.
3
You can get paid.
We believe hospitals CAN get paid on these accounts. Statistics show that too many accounts become uncollectible due to aging. Our partner hospitals enjoy increased timely reimbursement due to ARS’s expertise.
Our Founder

Sue Monti
President of A/R Solutions Group
306 E. Church Street
Deland, FL 32724
(407) 832-8801
sue@mci-ars.com
Experience:
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40+ years healthcare revenue cycle
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Member of HFMA 10+ year
1998- Current
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Monti Consulting d/b/a A/R Solutions Group – Founder/Owner
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Monti Eligibility & Denial Solutions (MEDS) Co-Founder & CEO 2003-2012
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Claims denial and follow up resolution for all payer types.
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Medicaid eligibility services.
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Authorization for treatment services
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Medicaid provider enrollment services
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Contracting with hospitals to provide accounts receivable services
1992-1999
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Mid-Florida OB/GYN Specialists, Sanford, FL – Office Manager
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Advanced Women’s Health Specialists, Altamonte Springs, Lake Mary & Deltona, FL – Managed accounts receivable and coding functions
1974-1992 HCA Central Florida Regional Hospital, Sanford, FL
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Revenue Cycle Director
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Patient Account Manager
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Urgent Care Center Supervisor including responsibility for PBX
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ER/ OP Registration Supervisor
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Accomplishments:
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Strong working relationships with Florida state agencies such as the Department of Children & Families (DCF) and the Agency for Healthcare (AHCA).
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Long term rapport with utilization management companies, including eQHealth
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Meet the Team
Below is our team of highly skilled professionals. We represent over 130 years of medical receivable resolution.

Annette Kelly
Email: annette@mci-ars.com
Phone: 386-469-9891
Title: Office Manager
Annette is the office manager for A/R Solutions Group. She oversees all aspects of the company in its day to day operations and has direct contact with all clients for startups and ongoing processes. Prior to joining ARS in 2003, Annette's background includes 10 years of office management experience and 5 years as an Insurance Supervisor for a physician's office as well as Medicaid eligibility services. In addition to management of the daily operations, Annette's responsibilities include on-going employee education and HIPPA compliance updates.

Rhonda Monti
Email: rhonda@mci-ars.com
Phone: 386-469-9893
Title: Medicaid Eligibility Specialist
Rhonda provides Administrative assistance by managing invoicing for the company. Her primary role is assisting patients with filing for disability and Medicaid. Before joining A/R Solutions Group in 2008, she worked for 16 years in the dental field handling accounts receivable, insurance claims and also as a Certified Dental Assistant. Rhonda takes pride in her work and in making sure our patients and clients feel valued.

Kim Watson
Email: kim@mci-ars.com
Phone: 386-469-9892
Title: Supervisor
Kim has 13 years of expertise working in a Primary Care office performing all insurance duties including coding, billing, and claims resolution. Kim also has experience working with commercial, Medicare,HMO's and Medicaid claims.She is the supervisor for ARS's insurance claim resolution unit with over 14 years helping many health care facilities resolve commercial, HMO's, Medicare, and Medicaid Insurance claims. Her current role includes training new staff and monitoring claims resolution processes.

Sandra Monti-Smith
Email: sandra@mci-ars.com
Phone: 386-469-9888
Title: Account Resolution Specialist
Sandra has been assisting with Medical claims as an employee with A/R Solutions since 2001. Her duties include claims follow up and resolution. Sandra is committed to helping A/R Solutions Group in any way she can to benefit our clients, the patients, and our company.

Lindsey Monti
Email: lindsey@mci-ars.com
Phone: 386-469-9894
Title: Bookkeeper/Claims Resolution Specialist
Lindsey has been employed with A/R Solutions Group since 2007 and serves ARS in two roles. She is responsible for accounts payable and bookkeeping duties as well as account resolution responsibilities. Lindsey remarks about her work ethic, "I am dedicated to working efficiently and value the integrity of our company".
